Only the general terms and conditions of ADV PAX Lutec GmbH are valid.
2.1 The following terms and conditions are valid for all sale, delivery and service operations of the company.
2.2 Deviating, contradicting or supplementary general terms and conditions will not become part of the contract, even if they are already known, except if they have explicitly been accepted in writing.
2.3 The terms and conditions are only valid for entrepreneurs (hereinafter referred to as customer), i.e. persons who complete a legal transaction for a purpose that can be associated with their commercial or self-employed professional activity.
3.1 The products and services in the online shop do not represent binding offers by the company. They are rather an invitation for customers to make a binding offer when they place an order.
3.2 When ordering the product, the customer makes a binding declaration that he wants to purchase a product. Adherence to minimum order values is required for certain product groups; otherwise a fee for a small order has to be charged. The company will immediately acknowledge receipt of thi s order to the customer. Acceptance of the order is reserved with the acknowledgment of the receipt of the order.
3.3 The company can accept the contractual offer made with the order within two weeks after receipt. The acceptance can be made in writing or by delivery of the product to the customer.
3.4 The company does not accept risk of acquisition. Closing of the contract is made with the proviso of correct and timely delivery by the supplier. This is only valid in case the company is not responsible for non-delivery, especially when closing a congruent hedging transaction with the supplier. The customer will immediately be informed about the non-availability of the service. The payment will be repaid immediately.
3.5 Small deviations of the company's products as compared to the illustrations or descriptions are possible.
3.6 Employees of the company do not have the authority to enter into agreements or to make promises that deviate from these general terms and conditions. All agreements between the company and the customer, especially side-agreements and contract changes, must always be made in writing.
3.6 The customer is responsible for ambiguities in the orders.
4.1 The prices listed in the proposals are valid until a new proposal list has been published.
4.2 The prices are net ex-factory or ex-warehouse plus applicable value added tax. All the additional charges, such as postal charges, shipping, packaging, etc., will be invoiced separately and must be paid by the customer. The respective amounts will be listed separately.
4.3 The customer is responsible for insuring the product.
4.4 In case of a cross-border shipment, the customer may be responsible for paying additional charges such as taxes (e.g. in case of an intra-community purchase) and/or fees (e.g. customs duties).
4.5 A special shipping cost fee applies to the delivery of single products or samples. This lump sum fee increases accordingly in the case of cash-on-delivery shipments.
5.1 A delivery ex-factory or ex-warehouse is automatically agreed assuming that the order acknowledgment does not state otherwise. The delivery of the products always uses the dispatch route. The company has the authority to select the dispatch route and the dispatch materials.
5.2 Timely completion of the contractual obligations of the customer is the basis for adhering to the delivery period. The delivery period starts after verification of all details and the execution of the order and the receipt of all documents and other information to be provided by the customer, which are required for the completion of the order, and after receipt of an appropriate pre-payment or down payment.
5.3 The delivery period is also met if the product leaves the factory/the warehouse or the listed shipping station on the agreed date or if the shipping availability has been reported to the customer but the product could not be sent in time without fault of the company.
5.4 The delivery period is extended adequately in case of force majeure as well as in cases of industrial disputes; especially strikes and lockouts as well as the occurrence of unforeseen obstacles, which are outside the control of the company, assuming that such obstacles had a verifiable and significant impact on the delivery of the item. This is also valid if the circumstances occur with the supplier of the company or its sub-suppliers. The delivery period is extended by at least the duration of such measures and obstacles. The company is also not responsible for the unforeseen obstacles if they occur during a delay which already exists. Start and end of such obstacles will be reported in important cases to the customer as soon as possible.
5.5 Delivery information is always non-binding assuming it was not explicitly promised as binding.
The delay is only valid after a written reminder has been received by the company, even if a time in accordance with the calendar has been determined for the service or if a time can be calculated based on a previous event. The customer must, in individual cases, establish an adequate period of grace before he can claim damages if the company is late with a delivery. This period must at least be two weeks.
5.6 Damage claims from the customer due to late deliveries are excluded, except if the delay is based on intention or gross negligence. Costs based on delays, especially warehouse costs, will be invoiced if the delivery is delayed for reasons that the customer is responsible for.
5.7 Partial deliveries are permitted within the delivery time established by us, assuming that no disadvantages result from partial deliveries.
5.8 The scope of delivery is only determined by the written order acknowledgment of the company or by the acknowledging order in cases where the order acknowledgment was not established. Brochures, documents provided by the customers, sketches and lists of requirements are non-binding assuming they were not explicitly agreed upon as part of the contract.
5.9 The company can decline the delivery if it identifies, after the contract has been closed, that its claim for payments is in danger by doubts about the creditworthiness of the customer. Doubts about the creditworthiness of the customer are especially established by the following circumstances: application for the establishment of or the actual establishment of bankruptcy proceedings, insolvency proceedings or general enforcement proceedings, single foreclosure, draft or check processes, bad checks, false information by the customer about his creditworthiness or unfavorable information of approved credit agencies. The decline of the service right of the company is waived if the payment is being made or if a security for it is provided. The company can determine an adequate period during which the customer must either, at his choice, provide payment with physical delivery or provide the security. The company can cancel the contract after the period has unsuccessfully expired.
6.1 Delivery is made against pre-payments. Other payment terms can be established. However, the customer does not have the right to alternative payment terms. The payment must be made net within seven days if a different payment term is established. The customer will be automatically in default if payment is delayed.
6.2 Payment has to be made in Euro and by account transfer. Payment will always be allocated to the oldest outstanding debt.
6.3 During default, the customer must pay interest in the amount of 8 percentage points above the current basic interest rate. The right to prove and request higher default interest damages is reserved.
6.4 A possible established notice of defect does not give the customer the right to retain the payment or to reduce it. If a right of retention exists, then this can only be executed with counterclaims for the same contract.
6.5 The customer has offset rights only if his counter claims have been legally established or are recognized by us.
7.1 The company retains ownership rights to the product until the purchase price, as well as all other receivables of the company against the customer, have been completely paid, including those that are due in the future.
7.2 The customer is obligated to handle the products with care; the customer is liable for reductions in value or loss even if the reduced value or the loss are not his fault.
7.3 The customer must neither pledge the product nor assign it as a security. The customer must inform the company immediatel y about seizures, confiscations or other decrees by third parties and he must provide all information and documents required to retain the rights of the company. Executing officers and third parties must be made aware of the assets of the company.
7.4 The customer is obligated to inform the company about the access of third parties to the products that are under retention of title as well as about all damages or demolition of the products. The customer must inform the company immediately about the change of ownership of the product as well as about a residence change.
8.1 For ex-factory deliveries or for shipped sales, the risk of loss of the goods or the risk of deterioration of the goods is transferred to the customer with the transfer of the product to the freight forwarder, carrier or other transportation person, including our own. The transfer takes also place if the customer delays the acceptance of the product.
8.2 The transfer of risk to the customer takes place with the announcement of the readiness for shipping if the shipment is delayed due to events that are not the responsibility of the company. The transfer of risk takes place with the announcement of the readiness for shipping if an individual contract includes the pick-up by the customer.
9.1 The information about the product is acquisition information, except if it has expressively been presented as a guarantee.
9.2 Small quality, quantity, color or design deviations do not represent deficiencies. Excess or short deliveries by up to 10% cannot be objected to and they are therefore viewed as approved.
9.3 Information about the qualification, usage or processing of the product do not relieve the customer of his obligation to perform his own tests and trials.
9.4 Our goods are not dishwasher safe.
Warranty claims of the customer assume that he has fulfilled his investigation and reproved obligations in an orderly manner. This assumes the following:
10.1 The shipment must be checked for transport damages immediately after receipt and the shipping company must be informed immediately about possible transport damages and these must be documented (as a complaint). In addition, the transport damages must be claimed in writing within one working day after receipt of the goods and the goods must be sent back to the company within five working days after receipt and the package must receive adequate postage. Otherwise, assertion of the warranty claim is not accepted.
10.2 Objection to identifiable deficiencies must be claimed in writing within five working days after receipt of the goods. The objections against hidden deficiencies are only timely if they are claimed in writing within five working days after identification of the deficiency. Otherwise, the asserti on of the warranty claims is not accepted. Timely shipping maintains the adherence to the five working days period.
10.3 The company reserves the right to resolve the deficiency or to make a replacement delivery assumed that a deficiency exi sts for which the company is responsible. The customer is responsible for the additional cost of a supplementary delivery if the cost was generated because the product was shipped to a different location than the agreed place of delivery.
10.4 The customer does not have a right to claim for damages if the customer canceled the contract after a failed supplementary delivery due to a title or material defect. The goods remain with the customer - assumed this is reasonable - if the customer chooses a claim for damages after a failed supplementary performance. The claim for damages is limited to the difference between purchase price and the value of the deficient matter. This is not applicable if the contract violation was caused maliciously.
10.5 The warranty period is one year after delivery of the goods, except if the contract subject is a building or a matter that is normally used for a building and which has caused the deficiency of the building. The short period of limitation is not valid for cases covered by § 11.1. In these cases, the legal warranty period is applicable.
10.6 The customer does not receive guarantees in a legal sense. Manufacturers’ guarantees are not affected.
10.7 Improper or incorrect use, natural wear, inadequate warehousing and careless handling as well as especially incorrect subsequent improvements by the customer or third parties will result in a lapse of the warranty claims - assumed that the company is not responsible for these circumstances.
11.1. Liability claims against the company, for any legal reason whatsoever, are excluded. This is not valid if the company or one of its legal representatives or vicarious agents is guilty of intention or gross negligence or if the company guaranteed a condition of the service or if the company is liable in accordance with the regulations of the Product Liability Act or for damages due to injuries to life, body and health. The liability exclusion is also not applicable if the company violated an important contract obligation. In case of sentence 3, the liability is limited to those damages that were foreseeable for the company as possible consequences of a contract violation based on the circumstance known at contract closing.
11.2 Damage claims of the customer due to deficiencies fall under the statute of limitations in accordance with § 10.5 of the goods, other claims in accordance with § 14. The restrictions listed above are applicable accordingly; these cases are covered by the legal statue of limitations.
Independent of the possibility of claiming a higher actual damage, the company can request 10% of the sale price if the customer makes an unjustified cancellation or if the company cancels a received order due to circumstances that the customer is responsible for (especially due to delay of payment). The purchaser has the right to provide proof that no damage or a smaller damage was generated.
13.1 The company will retain ownership to all documents, especially cost estimates, drafts and drawings. These may only be used when using the product.
13.2 The company explicitly retains the property rights and the copyrights for these documents; they may not be copied or made available to third parties without explicit approval by the company. These documents must be returned immediately after a request by the company.
13.3 The company establishes a liability claim against the customer if the product is used or transferred for the purpose of an illegal commercial usage.
All claims of the customer – except for § 11.2 – have a statue of limitations of 12 months. Otherwise, the legal statue of limitations applies
Contractual changes, addenda and side agreements must be confirmed in writing by the company. Contradicting conditions by the lessee or the customer are invalid. An explicit rejection is not required. These terms and conditions are applicable for each individual order even if these terms and conditions have not been explicitly agreed to assuming the lessee/customer has a continuous business relationship with the company. This also applies to verbal orders.
16.1 Only German law is applicable for the entire privity of contract with the customer.
16.2 The regulations of CISG (United Nation Convention on Contracts for the International Sale of Goods or UN purchase law) are not applicable.
16.3 The exclusive place of jurisdiction is Bad Urach or Tübingen. However, the company has the right to file a suit at the general place of jurisdiction of the customer.
The entire terms and conditions will not become ineffective if one of the above clauses is or becomes ineffective. The ineffective clause will be replaced by the legal regulation.